Job Description

Front Desk Receptionist (Full-Time)

Plano, Texas

Company Overview

Stratton Amenities is a hospitality company providing professional front desk and receptionist services to upscale residential communities. We focus on delivering a welcoming, organized, and service-oriented front desk experience that supports residents, guests, and property management teams.

Position Summary

We are seeking a reliable, polished, and customer-focused Front Desk Receptionist to support a luxury residential community in Plano. This full-time role is ideal for someone who enjoys being the first point of contact, takes pride in organization and presentation, and understands the importance of professionalism in a front-facing environment.

This position requires the ability to work weekends and holidays.

What We Offer

Competitive hourly pay

Full-time, stable schedule

Professional and supportive work environment

Opportunity to gain experience in residential hospitality

Position Requirements

Excellent verbal and written communication skills

Strong customer service and interpersonal skills

Professional demeanor and appearance

High attention to detail and accuracy

Ability to remain calm and courteous under pressure

Strong sense of reliability and accountability

Ability to handle multiple tasks efficiently

Basic computer skills and comfort using scheduling or logging systems

Ability to maintain confidentiality and discretion

Must be able to work weekends and holidays

Key Responsibilities

Greet residents and guests in a courteous and professional manner

Serve as the primary point of contact at the front desk

Answer and direct phone calls with proper etiquette

Manage visitor access and maintain accurate logs

Accept, log, and distribute resident packages and deliveries

Provide general information and assist with basic requests

Monitor lobby activity and notify management of any concerns

Maintain a clean, organized, and professional front desk area

Communicate effectively with property staff and management

Experience Requirements

Previous experience in a receptionist, front desk, or customer service role preferred

Experience in residential, office, hotel, or hospitality environments is a plus

Equal Opportunity Statement

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful and professional workplace.

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